Privacy Policy
Your listings and your data are yours. Here's exactly how we handle them.
Last updated July 2026
Overview
ListingFilm AI ("ListingFilm," "we," "us") helps real estate professionals turn listing photos into cinematic films and marketing assets. This policy explains what we collect, why, and the control you have over it. We wrote it in plain language on purpose.
By using our website and services, you agree to the practices described here.
Information we collect
We only collect what we need to produce your marketing and run the business:
- Account details you provide — name, email, and (optionally) your brokerage, phone number, and logo.
- Listing content you upload — property photos, the address, and details about the home so the AI can produce accurate marketing.
- Payment information — processed securely by our payment provider. We never see or store full card numbers.
- Usage data — basic analytics such as pages visited and features used, so we can improve the product.
How we use your information
Your information is used to deliver and improve the service — nothing more:
- To generate your films, photos, copy, and property website.
- To send you order confirmations, delivery notifications, and support responses.
- To process payments and prevent fraud.
- To improve our AI quality and overall product experience.
What we never do
- We never sell your personal information.
- We never share your listing photos with third parties for their own marketing.
- We never publish your content publicly without your action or consent.
Service providers
We rely on a small set of trusted providers to operate — for hosting, payments, email delivery, and AI generation. They only receive the information required to perform their function and are bound by confidentiality obligations.
Data retention
We keep your account and order information for as long as your account is active or as needed to provide the service. You can request deletion of your data at any time by contacting us, and we will remove it unless we are legally required to retain it.
Your rights
You have the right to access, correct, export, or delete your personal information. To exercise any of these, email us and we will respond promptly.
Contact
Questions about privacy? Reach us at privacy@listingfilm.ai and we'll help.